NW Natural Customers Encouraged to Comment on Proposed Rate Increase

Posted on March 8, 2022

Oregon Public Utility Commission – 03/08/22 9:49 AM

Public comments accepted at March 10 virtual event, in writing or by phone

Salem, Ore. – The Oregon Public Utility Commission (PUC) is hosting a virtual public comment hearing on Thursday, March 10, 2022 at 6 p.m. PST. The event provides NW Natural customers an opportunity to speak directly to the Commissioners about the utility’s proposed increase to natural gas rates.

Ways to Comment

Participate in the public comment hearing on Thursday, March 10, 2022 from 6 – 7 p.m.

  • Learn more and access a link to the meeting at: https://www.oregon.gov/puc/Pages/Whats-New.aspx or https://bit.ly/3pj9Qzw
  • Participate by phone at 971-247-1195
    • Meeting ID: 816-8339 5354
    • Passcode: 5681303737

Submit comments in writing or by phone through March 31, 2022

About the Proposed Increase

NW Natural is asking for an increase in its general rates of approximately $73.5 million or 9.9 percent. In its filing NW Natural also requests recovery of other costs, including its Lexington renewable natural gas project. Together, NW Natural is seeking a total rate increase of $81.8 million or 11.05 percent. For a residential customer using an average of 52.5 therms per month, these combined adjustments would lead to a monthly bill increase of $7.42, effective November 1, 2022.

NW Natural identifies several factors driving the proposed rate increase, including modernizing its information technology systems, relocating its regional resource centers to be more seismically secure, and continuing projects to reinforce its distribution system and maintain its storage operations.

NW Natural’s general rate change request is undergoing a nearly year-long review and will be fully investigated on behalf of natural gas customers by the PUC, the Oregon Citizens’ Utility Board, the Alliance of Western Energy Consumers, and others. This public comment hearing is part of that investigation, which will conclude in October when the Commissioners rule on the request. New rates, if approved, are expected to go into effect November 1, 2022.

Stay Informed 

To stay informed throughout this rate case process, individuals may request to be added to the distribution list to receive publicly available documents. Submit requests by email to ings@puc.oregon.gov“>puc.hearings@puc.oregon.gov or by calling 503-378-6678.

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