PGE Customer Actions are Helping Service Reliability During Record-Breaking Heat Wave

Posted on August 15, 2023

PORTLAND, Ore. (Aug. 15, 2023) — On Monday, the hottest day on record for the month of August in Portland, PGE customers took actions that helped service reliability by reducing power demand by approximately 90 megawatts (MW). Customer actions include participating in PGE energy shifting programs, conservation efforts and shifting when they use power.

With warm temperatures expected to continue, PGE is encouraging customers to safely conserve power to help maintain service reliability during times when demand is high. By shifting energy usage at peak times, customers can help with reliability of electricity service.

PGE employees are working diligently on several efforts to address or prevent potential heat-related issues and lower demand, including:

Adding extra cooling systems to help keep essential distribution equipment from overheating.
Assigning extra crews for the week to make sure we can quickly and effectively respond to any outages.
Activating the Peak Time Rebate program.
Encouraging commercial and industrial customers to reduce electricity use.
Summer power use typically peaks in the late afternoon / early evening. During these periods, PGE is encouraging residential customers to pitch in if possible:

If you have air conditioning, use your thermostat to manage temperatures carefully.
If temperatures cool down enough for comfort, consider turning the AC off at night and opening windows (if you can do so safely) to cool with outside air.
During daytime hours, run the AC only when you’re at home and keep daytime temperatures at the highest comfortable level. Cool only rooms lived in.
Avoid using large electrical appliances like ovens, dishwashers and washing machines during peak morning and evening periods.
If you charge an electric vehicle at home and are not enrolled in PGE’s Smart Charging program, consider setting your car to charge during off-peak hours.
Turn off all unnecessary electrical equipment like home entertainment systems, computers, copiers and lights when not in use.
Learn more energy saving tips at portlandgeneral.com/tips.
The high heat means that customers are using more electricity to cool their homes and businesses. High demand places extra stress on electrical equipment, and that can lead to power outages. That’s why it’s important to be prepared.

Have your outage kit ready just in case.
If you rely on electricity for your health and you are not yet a part of our medical certificate program, call us and we will enroll you.
Think about food safety – making ice by freezing water in plastic bags so you can keep food cold should power go out, having thermometers in your fridge and freezer to monitor for safe temperatures and having foods on hand that don’t require cooking or cooling.
Links

Extreme Heat: portlandgeneral.com/extreme-heat
Energy Saving Tips: portlandgeneral.com/tips
Outage Preparedness Tips: portlandgeneral.com/beprepared
About Portland General Electric Company

Portland General Electric (NYSE: POR) is a fully integrated energy company that generates, transmits and distributes electricity to over 900,000 customers in 51 cities across the state of Oregon. For more than 130 years, Portland General Electric (PGE) has powered the advancement of society, delivering safe, affordable, reliable and increasingly clean energy. To deliver on its strategy and meet state targets, PGE and its approximately 3,000 employees are committed to partnering with stakeholders to achieve at least an 80% reduction in greenhouse gas emissions from power served to customers by 2030 and 100% reduction by 2040. PGE customers set the standard for prioritizing clean energy with the No. 1 voluntary renewable energy program in the country. Additionally, for the fifth year in a row, PGE was recognized by the Bloomberg Gender-Equality Index which highlights companies committed to creating a more equal and inclusive workplace. As a reflection of the company’s commitment to the community it serves, in 2022, PGE employees, retirees and the PGE Foundation donated nearly $5.5 million and volunteered more than 18,000 hours with more than 400 nonprofits across Oregon. For more information visit PortlandGeneral.com/news.

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