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Trouble Paying Your Salem Utility Bill? Help is Available!
Posted on February 23, 2025
Payment Arrangements
Need a little extra time to pay your current utility bill? You may be eligible to set up a payment arrangement that extends the due date for your current bill. You can set up payment arrangements over the phone, by email, or online.
Emergency Utility Assistance
Experiencing a short-term need for help with your single-family residential utility bill? You may be eligible for assistance toward your utility bill for the 2025 calendar year.
Utility Rate Relief Program for Elderly and Disabled Customers
Customers 60 and older or have a disabled member living in the household, may be eligible for a monthly discount on their City of Salem utility bill and garbage bill.
